Consumer Information

• File a Complaint

• Public Hearings and Open Comment Periods

• Make an Open Records Request

• Jurisdictional Utilities

• Billing and Payment

• Utility Assistance Programs

• Resources/Other Programs

The KCC regulates public utilities, common carriers, motor carriers, and oil and gas producers. Public utilities include local telephone, natural gas, and investor-owned electric service providers.

The KCC does not regulate your cell phone, Internet service, most municipal utilities, or electric and natural gas cooperatives.

Contact the KCC Public Affairs & Consumer Protection Division Email: Toll Free Helpline: (800) 662-0027 Phone: (785) 271-3140 Fax: (785) 271-3111 TDD Kansas Relay Center: (800) 766-3777 Mail: KCC - Public Affairs & Consumer Protection 1500 SW Arrowhead Rd. Topeka, KS 66604-4027