Internet Service

Report to Legislature on Internet Access

Internet Service providers

How to Obtain Internet Service

The Kansas Corporation Commission has established and maintains a Internet Service Provider (ISP) List. This list provides consumer information about ISPs that serve different cities in the state. To find out if there is an ISP serving a certain city, consumers should fill out the city name in the blank on the form. All providers serving that area will appear. Specific information about a provider can then be obtained by entering the name of the provider.

If no ISP is offering local dial up service, the local telephone company must provide a flat rate calling plan to connect you to the ISP of your choice. This fee for this plan will vary with the maximum amount charged of $30.00 for unlimited minutes of usage. After signing up for this plan, a consumer may then contact any ISP within their area code to provide internet access. Different ISPs have different plans with different charges. The consumer would then be charged a flat fee by the local telephone company and a fee by the ISP.

The Kansas legislature included this provision in the 1996 Telecommunications Act to enable all Kansans to access the internet at a reasonable cost.

If you have any questions or concerns about internet service, please call the KCC Consumer Protection Office at 800.662.0027 outside Topeka or 785.271.3140 in the Topeka area.

 

Site Map    |    Accessibility    |    Contact Us