If You Have a Motor Carrier Question or Complaint

The Kansas Corporation Commission (KCC) wants to help you with the question or complaint to correct the problem.

If you have a specific question or concern regarding your KCC Operating Authority or wish to file a complaint against another person or company with no operating authority;
If you have a specific question or concern regarding your Safety Compliance Program or wish to file a complaint against another person or company for safety violations, the KCC can help;
The KCC has jurisdiction over all Private and For-Hire motor carriers;
To file a complaint follow the instructions below.

First, before you contact the KCC to file a complaint, go online and search the motor carrier database to verify operating authority status and the safer link for safety status:

Then, if you can not find the company you're searching for or if you are not satisfied with the information received, please contact the KCC.

To contact the KCC:

Phone number: 785.271.3145 select option one
Fax number: 785.271.3124
E-mail:
Address: 1500 SW Arrowhead Rd, Topeka, KS 66604-3124

Filing a complaint with the KCC:

You must file a written complaint in order to start the complaint process;
You will be required to disclose who you are and provide contact information;
The complaint must be timely, factual and provide specific details such as:

Company name
Complaint details
Trip start point and end point
Times
Supporting documentation such as receipts, manifest, load tickets, time records or pay records;