Understanding Your Bill

We have provided links to utility companies that have web resources to help their customers understand their bills. We have only listed the gas and electric utilities under the jurisdiction of the KCC who provide residential customer service and had a web resource available at the time of publication. If you do not see your company on the list, we would encourage you to contact them directly at the number provided on your most recent bill.

CompanyWeb Resource
Atmos Energy Understanding your bill (https://www.atmosenergy.com/customer-service/understanding-your-bill)
Black Hills Company website (https://www.blackhillsenergy.com/how-to-read-bill)
Liberty Utilities - Empire District See a sample bill (https://central.libertyutilities.com/uploads/Bill%20Samples/18505_EDE_Kansas_Total_Sample_Bill%20EL.pdf)
Kansas Gas Service Understanding your bill (https://www.kansasgasservice.com/pay-bill/understand-your-bill)
Midwest Energy Understanding your bill (https://www.mwenergy.com/residential/payments-billing/understanding-your-bill)
Pioneer Electric Cooperative Understanding your bill (http://pioneerelectric.coop/my-account/billing-payments/understand-your-bill/)
Evergy Energy Explanation of your bill (https://www.evergy.com/manage-account/billing/understanding-my-bill)


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